Plans & Pricing

How can I upgrade?

To upgrade to FileDrop Premium you have two options, one is using the links above and install the add-on. Second, install the add-on, open it, and click the Premium button at the bottom of the add-on.

Here you can choose if you want an individual license or a business license for you or your organization.

We accept most major debit or credit cards (Visa, MasterCard, American Express) via Stripe.com.

If I purchase a license can I share it with my team?

Any paid plan allows you to consolidate the billing for your team. You need to purchase a license for each user on your team. The licenses can be assigned to other users at any time.

Can I change the email address I use for premium during the subscription period?

Yes, you can change the email license from the web platform. 

Do you offer a free trial?

No, we do not offer trials. You can sign up for the free version, and if you are happy with that, you can upgrade to our paid plans.

How can I cancel my subscription?

You can cancel your subscription at any time. To do so, follow the instructions here. When you cancel your subscription, your license will remain active until the end of your original subscription date. We do not offer pro-rated refunds.

If I cancel, will I still have access to FileDrop Pro?

Yes, you can cancel anytime, and you will have access to all the features until the subscription period ends.

What is your refund policy?

We want you to be completely satisfied with FileDrop. If you’re not happy with your purchase, contact us, and we’ll do our best to resolve any issues, we can even create new features if needed for free. If we can’t find a solution, we offer a full refund within 14 days of purchase—no hassle.

We don’t refund purchases for testing pro features, or purchasing by mistake, or using over 5% of plans usage.

Will my license be automatically renewed?

Yes, you don’t have to do anything to renew your  license. 

You can cancel the automatic renewal whenever you want. You will still have access to all features until the subscription ends.

What are the common issues of FileDrop?

You can view the common issues and solutions of FileDrop here. 

Is my data safe with FileDrop?

Yes, your data is safe and we don’t have access to your files data or any data  you add to FileDrop, the add-on runs inside your Google account. We don’t read the data or any information about your Google Drive. 

We use the minimum amount of permissions for our add-on to work. 

We don’t process any data other than what is needed for the add-on to work. We don’t share or store anything other than the data we need to process payments, the number of files used, and credits for the features used.