custom urls for file request pages

Set Custom URLs for FileDrop File Request Pages

Make Shared File Links Easier to Recognize with URL Customization

When you’re sending PDFs or forms to clients, the link itself matters more than people think. A clean, readable URL looks more professional, is easier to remember, and makes it simpler to keep track of what you’ve shared.

That’s the idea behind File Drop’s URL customization feature. Instead of leaving your shared link stuck with a random UID on the file.me domain, you can turn it into something clear and branded-looking with just a few clicks.

View the video demo here.

A small change that makes a link feel intentional

By default, shared pages use a system-generated URL. It works, but it doesn’t say much to the person receiving it. It can look messy, and if you’re sending multiple files to different clients, those links are hard to distinguish from one another.

custom page url

With URL customization, you can replace that default string with a custom page name. In the demo, the URL is changed to sample custom page and saved immediately. The result is a cleaner link that looks much better for both you and the people opening it.

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How it works

The process is straightforward:

  1. Open the page you want to share.
  2. Find the current URL.
  3. Edit the existing UID-style link.
  4. Type in your custom page name.
  5. Click Save.

Once saved, the URL updates right away. You don’t need to rebuild the page or go through a long setup. If you’re on a Pro or Business plan, the option is available with a simple click.

Why this matters for client sharing

The practical value here is simple: better URLs are easier to manage.

If you’re working with clients, a custom link gives you a clearer way to label and identify what you’ve sent. Instead of sorting through a string of random characters, you can use a link that reflects the page or purpose behind it. That helps when you’re sharing forms, PDFs, or other materials that need to feel polished and easy to follow.

It also improves the experience on the receiving end. A cleaner URL feels more trustworthy and less cluttered. That small detail can make your shared content look more deliberate and professional.

Existing links still work

One of the most useful parts of the feature is that it doesn’t break what you’ve already shared. If you change a URL after sending it out, the old link will automatically redirect to the new one.

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That means you don’t have to worry about previous clients getting stuck with a dead link. Anyone using the old version will still land in the right place, even after the update.

FAQ

Who can use URL customization?

This feature is available on Pro and Business plans.

What changes when I customize a URL?

You replace the default UID-style link with a custom page name, making the shared URL cleaner and easier to recognize.

Will old links stop working after I change the URL?

No. Previous URLs automatically redirect to the updated link.

Why should I bother customizing a URL?

It helps your shared PDFs and forms look more polished, and it makes links easier to track when you’re sending them to clients.

A cleaner link goes a long way

URL customization is a small feature, but it solves a real problem. If you share files often, it gives you a cleaner, more organized way to present them without disrupting existing links. For anyone who wants shared pages to look better and feel easier to manage, it’s a simple upgrade worth using.